Switching to Lumi — Winchester

Switching accountants is easier than you think

If you've been putting off changing accountants because it feels like a hassle, here's the good news: it isn't, because we do the hard part. You send your current accountant a short email, and we handle the professional clearance, request all your records and get you set up on Xero. Most people are surprised how little they have to do. You'll deal directly with Chris Sullivan ACA throughout, in plain English, from the very first call.

Prefer to talk? Call 01962 435112

30 min

Free, no-pressure call to check we're a good fit

We do it

Professional clearance & records handled for you

Any time

Switch mid-year — you don't have to wait

Direct

You always deal with Chris Sullivan ACA

Signs It's Time To Switch

If any of these sound familiar

Most people don't leave their accountant over one big thing — it's the steady drip of feeling like an afterthought. If you recognise a few of these, you're not being fussy, and you're not alone.

You only hear from them at year-end

They surface once a year to file, then go quiet. With Lumi you're a client all year round, with proactive check-ins rather than radio silence.

Always in touch

You don't understand your own numbers

Reports full of jargon that leave you none the wiser. We explain what your figures actually mean, in everyday language, so you can make decisions with confidence.

Plain English

Slow replies, or no reply at all

Emails that sit for days and calls that don't come back. With Lumi you get a responsive, single point of contact who actually gets back to you.

Responsive

Surprise bills and hourly billing

A quick question turns into an invoice you didn't expect. Our fees are one transparent monthly amount, so you always know where you stand.

Fixed monthly fee

Passed around junior staff

A different name every year and nobody who really knows your business. At Lumi you deal directly with Chris Sullivan ACA, every time — no being passed around.

One accountant

No proactive tax advice

They file what's in front of them and nothing more. We look ahead — salary vs dividends, timing, allowances — and tell you what to do before the year-end, not after.

Proactive
How Switching Works

We do the hard part

Changing accountants is a well-trodden, routine process, and almost all of it happens between us and your old firm. Here's exactly how it goes, so there are no surprises.

From start to finish, your part is usually a 30-minute call and forwarding one short email.

Worth knowing

Professional clearance is standard practice between accountants — it's how records and information are passed on when a client moves. Your old accountant deals with it all the time, so there's genuinely nothing awkward about it, and no need to feel guilty for switching.

Step 1
A free 30-minute call
No pressure, no jargon
  • We get to know you and your business
  • You ask us anything you like
  • We check we're the right fit for each other
  • You decide in your own time
Book the call
Step 3
We handle clearance
Behind the scenes
  • We request professional clearance
  • We ask for all your records & history
  • We deal directly with your old firm
  • Nothing gets lost in the move
Book a call
Step 4
Set up on Xero — and away we go

Once your records are across, we get you set up on Xero (included in your plan), make sure everything is clean and up to date, and take it from there. From that point on, your accounts, tax and deadlines are ours to look after.

The Lumi Difference

What you get when you switch to us

You deal directly with a qualified ICAEW Chartered Accountant, not a call centre or a different junior every year.

ICAEW Chartered & qualified

Your accounts are prepared and reviewed by Chris Sullivan ACA, a Chartered Accountant — the gold standard for technical accuracy and trust.

Plain English, always

We explain what your numbers mean and what to do about them, in everyday language, without pretending it's more complicated than it is.

Responsive & proactive

We get back to you quickly and we look ahead, flagging tax-planning opportunities and deadlines before they become a problem.

One transparent monthly fee

Everything is part of one clear monthly fee, with Xero included. No hourly billing, no surprise invoices and no year-end shock.

Simple, Honest Pricing

No switching fee, just a fair monthly price

Moving to Lumi doesn't cost you anything extra — there's no separate fee to switch. You simply move onto one transparent monthly plan, with your Xero subscription included and nothing hidden.

Lite
Lumi Lite
from£120/mo
Xero included, no hidden fees
Getting the essentials right
  • Year-end accounts & Corporation Tax
  • Xero subscription included
  • Director's Self Assessment
  • Direct access to Chris Sullivan ACA
Book a call
Complete
Lumi Complete
from£250/mo
Xero included, no hidden fees
The full package
  • Everything in Core
  • Payroll included
  • Management accounts
  • Priority, hands-on support
Book a call

Final pricing depends on your business — we'll confirm your exact monthly fee on your free call. View full package details →

Common Worries, Answered

Everything you're wondering about switching

No — that's the part people worry about most, and it's the part we take off your hands. Once you've given your old accountant a short notice email, we handle everything: professional clearance, requesting your records and getting you set up on Xero. For most people the total effort is a 30-minute call and forwarding one or two emails.
Yes, you can switch at any time — you don't need to wait for your year-end or the start of a new tax year. On our first call we'll look at where you are in your accounting cycle and explain the best timing for a clean handover, but there's rarely any reason to delay.
Almost never. Professional clearance is a routine, everyday process between accountants and your old firm will be used to it — there's nothing awkward or personal about it. Occasionally there's an outstanding fee to settle before records are released, and we'll flag anything like that early so there are no surprises.
No. There's no separate switching fee. You simply move onto one of our transparent monthly plans, starting from £120 a month with your Xero subscription included and no hidden costs. You'll know exactly what you're paying before you commit to anything. Book a call and we'll confirm your price.
As part of professional clearance we request all your records and information from your previous accountant, so nothing is lost. If you're not already on Xero, we migrate you across and get everything set up cleanly, then take it from there.
Yes. Lumi is run by Chris Sullivan ACA, an ICAEW Chartered Accountant (member number C011009337). You deal directly with Chris throughout — not a call centre, and not a different junior every year.
Get Started

Ready to feel looked after?

Book a free 30-minute call. No pressure and no jargon — just a friendly chat to see if we're a fit. If we are, we'll take the switch off your hands from there.

Further Reading

Related guides

Clear, jargon-free reads for company directors and the self-employed.

Salary vs dividends: how to pay yourself in 2026/27

Figures and pricing on this page reflect our plans current at the time of writing and are general information, not advice for your specific circumstances. Please get in touch before acting.

Accreditations & Memberships
ICAEW Chartered Accountants Xero Bronze Partner Hampshire Chamber of Commerce Member Saints Foundation — Proud Corporate Patron